CONSTITUENCY SUPPORT ASSISTANT

Location:  Home-Based (Alternative arrangements considered should home working not be desirable for the successful candidate)

Hours:  Full-Time (Part-Time or flexible working arrangements considered)

Salary:  £22,500 – £24,500 (Dependent on experience and in line with IPSA Pay Scales)

POST SUMMARY

Drew Hendry MP is recruiting a Constituency Support Assistant to work as part of his dynamic remote-working constituency team, supporting the communities of Inverness, Nairn, Badenoch & Strathspey.

Duties include community engagement, arranging meetings, diary management, communications with constituents and casework.

The successful candidate will have excellent communication and people skills. They will be passionate about helping others and improving the outcomes for Inverness, Nairn, Badenoch & Strathspey communities. The successful candidate will be able to demonstrate they can work effectively and efficiently on their own initiative.

This is a Full-Time post, but applicants looking for part-time hours or flexible working arrangements will be considered and should apply. The successful candidate will also benefit from a 10% employer’s pension contribution.

WORKING AS PART OF OUR TEAM

As an employer, Drew Hendry MP is committed to creating a flexible, fair, and inclusive workplace with a strong commitment to team and personal development. He is a Living Wage Employer, a Disability Confident Employer and is committed to the Fair Work First framework developed by the Scottish Government.

The constituency team currently work remotely but closely on shared projects and objectives. Together they assist the MP in providing support and advice to people living in Inverness, Nairn, Badenoch & Strathspey. This includes his work in the community, in the UK Parliament and with local and national media.

We welcome applications from self-starters passionate about delivering change and improving the lives of people in our communities and beyond. The ideal candidate will be able to demonstrate they share the values of empathyprofessionalism, responsibility and pragmatism.

KEY RESPONSIBILITIES

  • Assist MP in his work to support constituents and community groups as required
  • Arrange meetings, liaise with attendees on agendas and monitor actions and outcomes
  • Deal with meeting requests and keep diary up to date with relevant information
  • Respond to enquiries by telephone and email, passing on queries as appropriate
  • Liaise with local organisations to connect constituents with the right support
  • Undertake casework on behalf of MP, including preparing correspondence and following up on enquiries
  • Support MP’s work in Parliament as required
  • Organise own work plan and support colleagues as and when workloads dictate
  • Keep up to date with current media developments in the local and national press
  • Attend local meetings and events with MP as required
  • Foster good working relationships with community groups and other stakeholders
  • Develop community databases and ensure information is maintained
  • Ensure all information is handled confidentially and in line with GDPR

 ESSENTIAL ATTRIBUTES

 The successful candidate will be:

  • Passionate about improving outcomes for people and communities
  • Extremely organised and able to manage workload effectively
  • Personable and able to communicate effectively with constituents and other stakeholders
  • Capable of dealing with difficult issues with compassion and understanding
  • Confident working independently, as part of a remote working team
  • Highly competent use and understanding of MS Office Suite, such as word, excel and outlook
  • Connected to the constituency of Inverness, Nairn, Badenoch & Strathspey
  • An Independent thinker who will contribute to group tasks and team objectives
  • Able to travel in and around Inverness, Nairn, Badenoch & Strathspey with MP as required
  • Committed to their own personal development and be willing to undertake training as required

The successful candidate will have:

  • Experience in working in a people-focused or customer service role
  • Experience in dealing with challenging workloads and situations
  • Excellent written communication skills, including proof-reading and report writing
  • Proven ability to produce high-quality, detailed work within tight timeframes
  • Flexible approach to work with the ability to work under time pressure
  • A keen interest in politics and current affairs
  • An understanding of the UK Parliament, the Scottish Parliament and Local Government

Desired Experience (not essential)

  • Working in a remote team
  • Working in a similar role
  • Diary Management
  • Communications

Upon appointment, the candidate will be required to comply with UK Parliament security checks. Any employment offer depends on the prospective employee meeting the Baseline Personnel Security Standard undertaken by the Members’ Staff Verification Office (MSVO).

Closing Date: 7 October 2022

Application Details: Applications in the form of a CV with a 1 Page Cover Letter outlining your reasons for applying for the job, indicating your desired working arrangements, full-time or part-time.

Send to: Jill McAlpine, Chief of Staff at [email protected]